Privacy notice

We collect as little as we need to reply to you and run our business, and we tell you exactly what that is.

What we collect

When you request a Business Review, we collect:

• Your name, work email and business name
• Your website or online presence, if you give it
• What kind of business you run, what you'd like to improve, and what you tell us is happening
• Optional details you choose to give: your country or time zone, how you'd like to talk, a WhatsApp or phone number, and how you heard about us

We don't ask for passwords, health information, student records or confidential documents through this website, and we ask you not to send them.

Why we use it

To read your request, reply to you, prepare for a conversation if we have one, and keep a record of who we've spoken with. We don't add you to a mailing list or sell or share your details for marketing.

Who can see it

Only the Experius team members who handle requests, through a private, password-protected admin area. Nobody else can read them.

Where it's stored

Requests are stored in a secured database run by Supabase, hosted in Mumbai, India. The website can add a request but cannot read any back; only signed-in Experius admins can. When a request arrives, a short notice with your name, business and message goes to the team on Telegram so we can reply quickly.

How long we keep it

Website visit records are deleted automatically after 13 months. Business Review requests are kept while we are talking with you and for a limited time after. You can ask us to delete yours at any time.

Analytics

We count visits with our own simple analytics, so we can see which pages help people and which don't. There are no cookies and no third-party trackers.

• Your browser keeps a random ID that isn't linked to your name or email. We record the pages you open, the site that sent you, your device type (mobile, tablet or desktop) and buttons such as "Book a Business Review".
• We never record anything you type into a form in analytics.
• If your browser sends Do Not Track or Global Privacy Control, we record nothing at all.

Your choices

You can ask us what we hold about you, ask us to correct it, or ask us to delete it, by emailing hello@experius.xyz.